Social media feedback to improve healthcare quality of care in Healthcare/Social Media by Remo Aguilar The authenticity and transparency of social media placed a balance to the equation of care by providing a platform for the patient’s voice. Keep Reading Off Facebook Twitter Google Pinterest You might be interested in How healthcare social media campaigns may improve provisions of health in a devolved health system The lack or ineffective social marketing strategy (supply side barrier) and lack of information on benefits and availment process (demand Metric Matrix: How should we measure the impact of social media on clinical excellence? Social media might be a way to improve healthcare. The challenge is to find a metric that will either confirm Are patient “proxy measures” helpful in assessing the quality of care rendered by a healthcare professional? Patient measures health care effectiveness by making comparisons of what physicians do against what they understand, of what they "experience".