Digital transformation in healthcare rarely begins with the technology itself. In resource-limited settings, meaningful change often starts by understanding the work people already do and the problems they are already trying to solve.
After more than twenty years practicing within the Philippine healthcare system, I have become less interested in technology itself and more interested in what allows useful changes to survive.
Healthcare has no shortage of new tools.
The harder question is whether those tools actually improve the work of the people taking care of patients.
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