Tag: burnout

  • The Questions We Keep Editing Out

    The Questions We Keep Editing Out

    A Mid-Career Shift in Healthcare — Part II


    Part I of this conversation was about the practical side of career change — credentials, finances, identity, the mechanics of letting go. The response from colleagues was revealing. Many recognized themselves in the questions.

    But some replies hit me deeply. They pointed at something I often stepped around.

    So Part II goes somewhere different. Not just the logistics of career transition — but the emotional ground underneath it. The questions most of us keep editing out of the conversation.

    I wonder if any of these feel familiar.


    T1: Are we burned out — or have we just gotten very good at calling it something else?

    Many of us who reach this career crossroads say the same thing almost reflexively: “It’s not burnout.”

    And maybe that’s true. But it’s worth asking — is that a clinical distinction, or a professional one? Are we drawing a line between ourselves and a diagnosis that carries more stigma than we’re willing to claim?

    There’s a particular kind of exhaustion that high-functioning physicians get remarkably good at hiding — from colleagues, from patients, and most efficiently, from themselves. The external markers of competence stay intact long after the internal ones have quietly eroded. You keep performing. You keep delivering. Nobody sees it because you’ve made not being seen part of the system.

    The clinical literature draws a useful distinction here. Some researchers argue that what many physicians experience isn’t burnout at all — it’s moral injury: the damage done not by too much work, but by being repeatedly asked to act against your own values within a system you cannot fix.[1] In Philippine healthcare, that distinction matters. Many of us aren’t simply tired. We are tired and quietly grieving the gap between the medicine we trained to practice and the medicine the system allows us to give.

    So the question isn’t just are you burned out?

    The real question is: have we, as a profession, ever given ourselves an honest language for what this work actually does to us over twenty years?


    T2: What did the people closest to us quietly lose while we were busy building our careers?

    This one rarely makes it into professional conversations. It probably should.

    The careers most of us built in medicine — the practices, the titles, the institutional roles — were also, quietly, a long series of choices about where we put our attention. Evenings at the hospital instead of at home. Weekends consumed by committees that no longer exist. A version of presence that looked like being there but wasn’t, not really.

    The people around us — families, partners, children — learned to work around our schedules the way water works around a rock. Without complaint, mostly. Without drama. Just quietly reshaping themselves around our absence.

    We don’t talk about this in medical culture. There’s no CME unit for it. The unspoken assumption is that the people who love us understand — that the sacrifice is shared and accepted, that the career justifies the cost.

    But does it? And have we ever actually asked?


    T3: Was the career we built genuinely ours — or a script we inherited and never questioned?

    This might be the hardest question of all. And I suspect it’s the one most of us never ask — not because we’re incurious, but because the system never slows down long enough to let us.

    Medicine in the Philippines has a very clear script for what a successful career looks like. Specialty training. Fellowship. Private practice. Hospital affiliations. Committees. Leadership roles. The ladder is visible, well-lit, and reinforced at every rung. Families celebrate each step. Colleagues measure themselves against each other. Institutions need you to keep climbing.

    At no point in that process does anyone sit you down and ask: Is this what you actually want? Or is this what you’ve been taught to want?

    The philosopher Charles Taylor wrote about the difference between living by your own genuine choices and living by what others recognize as a good life.[2] Most physicians never get the space to find out which one they’ve been doing. The system is too busy, too demanding, and too good at making busyness feel like purpose.

    Some of what we built was genuinely ours. The clinical work. The teaching. The deep satisfaction of a difficult case managed well. That part most of us don’t regret.

    But some of it — the volume, the titles, the visible markers of institutional standing — were those ever really chosen? Or were they handed to us before we were old enough to question them?


    Why These Questions Matter

    Career redesign — in medicine or anywhere — is never just a logistical problem. The paperwork, the certifications, the financial planning: those are the easier parts. What’s harder is the work underneath. The assumptions we never examined. The costs we deferred and are only now beginning to count. The definitions of success we accepted without ever really auditing them.

    Naming that work honestly — even partially, even in public — is its own form of progress. Not because it resolves anything cleanly, but because it makes the shift more grounded and more real.

    What I’m most curious about is whether these questions land with colleagues at a similar stage — or whether they feel like the wrong questions entirely. Both reactions are worth hearing.

    If any of this hit somewhere real for you, I’d genuinely like to know.

    Join the #HealthXPh Chat this Saturday, February 14, 2026, 9–10 PM Manila Time. Let’s have the conversation medicine rarely makes space for.


    References

    [1] Talbot SG, Dean W. Physicians aren’t ‘burning out.’ They’re suffering from moral injury. STAT News. 2018. https://www.statnews.com/2018/07/26/physicians-not-burning-out-they-are-suffering-moral-injury

    [2] Taylor C. The Ethics of Authenticity. Harvard University Press; 1991.


    Part I: A Mid-Career Question I Can’t Avoid Anymore

  • Mitigating the “Burn”,  “Out” of  Healthcare Transformation.

    Mitigating the “Burn”, “Out” of Healthcare Transformation.

    Lisa, a nurse’s assistant manager suddenly approached her supervisor and calmly handed her resignation paper. The surprised supervisor led Lisa to their office and immediately asked her, “Why?Something wrong? What happened?” Lisa, close to tears, answered in a terse voice, “I’m tired. As in really tired. You know I love this work and I knew this is my calling, but I can’t seem to finish any significant work on my program and my own people is close to collapsing in disagreement and project stasis. Moreover, I’m having family issues with my frequent over times and missed events. I think, I’m going to take that “remote work” offered to me months ago by a healthcare network.” she continued, as tears swelled in her eyes. Lisa was promoted to her current post barely a year ago. She has a lot of potential and was an achiever in her previous post as a unit head. So this came as a shock to her peers.

    We’ve seen so many Lisa’s in healthcare nowadays. In fact, I’ve been through the same in almost every ladder of my career I felt It was just me resistant or unable to adapt at the rapidly changing and complex healthcare system. Burnout is so common among healthcare workers nowadays that we simply label it as an individual’s inability to cope with the complex and fast changing healthcare, as if it is the healthcare workers fault alone. But, is it? Is it really the individual healthcare worker’s fault?

    Lisa’s case though is more than just a burnout. It was an accumulation of a problem that wasn’t diagnosed and unaddressed early on. It was a systemic challenge and there were telltale signs already before the resignation- project stasis, team collapsing, family concerns etc. Lisa thought that it was she who is the problem and thus felt she needed to leave work.

    While the signs of burnout is quite classic among individual healthcare workers, its telltale sign at the group, institution or organizational level is much much more difficult to identify and mitigate. At such level, the ramification of a burnout are catastrophic. Medical errors could undermine quality patient care resulting to morbidities and mortalities. Thus it is very important to identify and help mitigate burnout at an individual and organizational level. This is the topic of #Healthxph chat this saturday February 10, 2024 9M Manila time.

    The Burnout in Healthcare Teams.

    Thomas Huber in his book “Healthcare Transformation: From Burnout to Balance” identified initiative overload as an avalanche of expectations, demands and innovations that healthcare workers, managers, doctors and nurses face in their daily practice”. Huber also defined group attention deficit (group ADD) as the ” collective inability within a team to maintain focus on core tasks and goals amid constant change and complexity.” Huber posits initiative overload may cause and is interrelated to group ADD, I would also think that initiative overload could cause individual and team burnout.

    T1. What cause initiative overload and group attention deficit in healthcare teams?

    There are interrelated internal and external factors causing initiative overload and group attention deficit in teams. Many of the healthcare teams I’ve been involved in the past suffered partly or in a mix of internal factors such as leadership styles, team culture (resistant to change) and interpersonal relationships. Externally, regulatory changes such the UHC implementation (the intentions of which are truly noble) exerts pressure with redirected health financing and technological implementation (EHR, ugh!) that healthcare organizations frequently change mandate to survive. As healthcare become more patient centric and expectations soared amid technological explosion, revising and implementing new processes added more burden to a struggling healthcare organization.

    T2. What are the signs of initiative overload and group attention deficit in healthcare teams?

    Early signs include team losing focus and unmet objectives or goals. The team progress is static or its programs stalls. Late signs include the team organization and systems disintegrating or collapsing. Signs and symptoms may not be limited to just the healthcare team. The quality of care may also be impacted as medical errors or substandard care may put patients lives in danger.

    T3. How do team leaders mitigate initiative overload and group attention deficit?

    Team leaders should be able identify signs of initiative overload and group ADD. You can’t mitigate something you don’t know. Providing psychological safe space for health workers to thrive is easier said than done. At team or organization level, this is more reflected at providing safe, supportive and transparent working environment. I am currently working on developing my group communication skills like clearly conveying goals and feedbacking to support the many transitions teams experience in healthcare. With the so many healthcare initiatives now, I still struggle at prioritizing goals, as many of these initiatives are deemed necessary by the regulatory agencies and the public in general.

    T4. What are the roles and contribution of team members in mitigating initiative overload and group attention deficit?

    Everything that works against burnout should mitigate initiative overload and group ADD. I found effective personal communication a challenge, but is doubling my effort to develop in this area via continuous learning. Continuous learning also help me adapt to the ever changing demands of healthcare. Self awareness isn’t easy and ironically it takes someone else other than yourself to be “self aware”. I also have an “off and o” relationship with effective prioritization and task management as reflected on the many books on such topic at my shelves. My bottomline here is that whatever I learn as an individual, as healthcare professional, imperfect as the case maybe, I share and teach these to our teams, to mitigate initiative overload, avoid group attention deficit and help transform healthcare without running my team to burn out.

    Image by jcomp on Freepik

  • Mindfulness Based Interventions For Healthcare Professionals

    Mindfulness Based Interventions For Healthcare Professionals

    Healthcare professionals frequently experience stress and burnout in their work environment. Unaddressed, such stress and burnout sometimes lead to physical and mental health problems, including anxiety, depression, diabetes, fatigue, heart disease, hypertension, insomnia and obesity Burnout amongst HCPs has also been associated with reduced job satisfaction and negative patient outcomes, like reduced patient satisfaction and increased work errors.

    There is a growing evidence suggesting that mindfulness-based interventions (MBIs) can help decrease stress and burnout experienced amongst HCPs, increasing job satisfaction levels and improving an aspect of patient outcomes (Escuriex and Labbe 2011; Irving et al. 2009; Shanafelt et al. 2009).

    Kabat- Zin (1994) defines mindfulness as the quality of awareness that occurs through intentionally focusing on present moment experiences in an accepting and non-judgemental manner. It is fast becoming a popular psychological stress reduction intervention mong HCPs. Mindfulness and Mindfulness Based Interventions (MBIs) “causes a positive shift in perspective and an ability to objectively view one’s life experiences” often referred to as “decentering” MBIs also causes “Reperceiving” which facilitates an individual’s ability to observe their thoughts and feelings with greater clarity.

    In this edition of #HealthXPh chat, I would like to know the practice and impact of mindfulness and mindfulness based interventions among healthcare professionals.

    T1. Do you practice mindfulness or MBIs at work? Why or why not?

    I started practicing mindfulness sometime in 2012, hoping to reduce stress and focus my attention to work. I was introduced to the guided meditation technique in an app called “Headspace”. Of course, I really don’t know if there was any effect on me at all (let alone my work) but I liked the “decentering” periods that took me off my busy schedule.

    T2. What are the benefits or challenges of practicing mindfulness or MBIs at work?

    It took me awhile to notice the impact of practicing mindfulness in my life. The irony of course is that it’s rarely me who did notice, but my family, friends, or colleagues and you guess, patients. Sometimes you barely notice the impact at all. But, I think with MBIs, I was able to stretch my patience, self regulate emotions and empathize in a more compassionate way. In a very busy and hectic work environment, the challenge was finding time and consistently doing mindfulness.

    T3. Would you recommend mindfulness or MBIs to colleagues, friends or even patients?Why or Why not?

    I have recommended MBIs to a number of “stressed” and “burned out” friends and colleagues. I have recommended it to a few patients who asked and were interested. I have yet to fully understand some of its impact on others, but i do get self report of “better, optimistic attitude’, “non judgmental” “anger control” and varying degrees of focused attention.

    Today I am continually practicing mindfulness based meditation- at home, work, during travel/commute and most especially when I am outdoors. It is not exactly a glorious, effortless of a habit, but even with the meditative breathing alone, I can “sense calm” in times when I’m probably burned or something.

  • Work Life Balance: The Art of Saying “No”.

    Work Life Balance: The Art of Saying “No”.

    I’m always have been a workaholic but I’ve never been more rushed in my life than lately. This year is about to end yet I feel I ought to spend more time with family and friends. Days are compressed with most nights I’m awake doing some work or school stuff. There seem to be an endless barraged of things to do and I’m sacrificing personal for my work time. Of course I did try “hacks” to regain some sense of work-life balance, but I need to try harder. One big contributor to work life imbalance is the difficulty of saying no, so I thought of discussing work life balance, vis a vis saying “no”, in this week in #HealthXPh chat.

    T1. Why do you think many medical professionals find it difficult to say “no” ?

    Medical education and training honed us to be super humans many of us grew accustomed to the culture of extending work time to service humanity. In a work environment where the culture are straight duties, overtimes , giving “extra mile” in the service of humanity, saying no is like saying no to our profession. It is pretty much embarrassing, to say no in the medical profession. Sacrificing personal life seem to be the de facto culture in healthcare.

    T2. What’s your funniest saying “no” experience?

    I digress a bit. Yes, saying no in healthcare is often embarrassing, sometimes outright humorous. How often do you find yourself yearning to say no to a request yet uttering the word “yes” instead? There are time that I said yes to a request or an additional work, yet I almost instantly wished I said “no” and hated myself for it. Sometimes, I say “yes” because a “no” in healthcare, is often interpreted as the work ethic of “scums” .

    T3. Can you give tips or advice on saying no to achieve work life balance?

    Lately I calendared a regular exercise schedule and declared it non negotiable. I did prioritize myself- health, and openly declared it to everyone- patients, friends, family and even my bosses. It was difficult at first but by calendaring it early on, it became a routine “excuse” to say no to every request foregoing that exercise routine.

    There! I hope to read your thoughts and advices on work life balance and the art of saying “no” at the #HealthXPh chat this Saturday, Sept 15, 2023 9PM Manila time.

    These are our guide questions:

    [su_box title=”Work Life Balance: The Art of Saying No.”][su_list icon=”icon: hand-o-right”]

    • T1. Why do you think many medical professionals find it difficult to say “no”?
    • T2. What’s your funniest saying “no” experience?
    • T3. Can you give tips or advice on saying no to achieve work life balance? [/su_list] [/su_box]

      See you all at the #HealthXPh chat!

      ( Image by stockking on Freepik )

  • Dousing “The Burn” out of Health Workers

    Last year, I was literally up and about helping patients and love ones cope up with burnout amidst this pandemic. This year, I got burned and I had hard time dealing with it.

    Growing up out of poverty and trained as an orthopedic surgeon, I am very confident of my “grit” and “resilience”. I could streetsmart myself out of any crisis or navigate a disaster, unscathed. I am usually called in to lead a team in crisis particularly because of “grit and resilience”. Moreover, Filipinos are known for our grit and resilience having been battered by disasters year in, year out. We usually just joke around these hardships like a regular daily occurrences. No wonder why burn out is overrated among us.

    Well, not until this COVID-19 pandemic.

    T1. How should I know I’m burned out?

    Various studies have shown that 50-70% of health workers experienced burnout during this COVID-19 pandemic. I was expecting health worker burnout to happen anytime soon, but not me. It’s always easy diagnosing a disease when its afflicting someone else. But not me. I went about the business of leading a healthcare team fighting COVID-19 and spearheaded another organization’s learning and digital transformation. I even managed to set up a counselling program for burnout health workers in one institution. Yet, in the months that follow, I noticed the veil of burn out creeping in. Despite the perceived success of many endeavors I led, I felt achieving nothing. I can empathize with the emotional exhaustion of my colleagues, yet I “constructively” deny my own exhaustion. I worked and spend some more time on work. “Maybe this could solve more problems”. Personal tragedies filled up, fuses shortened and the volcanic, emotional outburst showed “the cracks”.

    I am burned. I haven’t accepted it just yet, but I am definitely burned.

    T2. What are the consequences of a health worker burn out?

    What compelled me to accept this is ironically, the grim consequence it could bring not just to myself, but to the entire health care institution. It can and will probably cost lives- Mine or others. I’ve seen colleagues resigning or shifting to other less risky careers. I’ve talked to some who swear not to hold the stethoscope ever again. I’ve seen wards and hospitals shut down because of health worker shortages. I’ve seen patients got worse simply because there’s too much a single health worker could handle. The moral distress is high, particularly with the loss of sense of control over this pandemic. Even that, I still couldn’t believe that the resilient me can be burned.

    T3. How can a health worker help him/herself and others, out of burnout?

    Denial state notwithstanding, I have this moral obligation to do something about my burnout. Perhaps, one way to convince myself that I need help , is to help other health workers both on a personal and systems level. I called out a time out for my team. Not long enough, but not a bad start either. Health workers cannot simply “quit” en masse in a complex health systems. Second, we need to initiate system level safety nets that protect health workers from hazards and toxic work environment. Third and probably the most important, I have to deal with my own “burnt out” issues.

    This will be the topic of our #healthxph tweet chat this saturday Oct 16, 2021 9PM Manila time. Please join us with this guide questions:

    • T1. How should I know that I am burned out?
    • T2. What are the consequences of a health worker burnout?
    • T3. How can a health worker help him/herself and others, out of burnout?

    Image by Sam Williams from Pixabay