Pre pandemic, it is said that among service industries, change is predictably most difficult in the healthcare profession. There are several reason for this, but because processes in healthcare are already often complex, and sometimes ambiguous, embedding a new culture happen at a very slow pace. Take the pre pandemic research to standards of care policy change and implementation. It usually takes a decade for new promising research result to become standards of care in clinical medicine. This is even longer in the field of surgery.
Interestingly, it took us a pandemic to change some of our long held beliefs and practices. Vaccine development and approval for public use for example, took a lightning speed compared to pre pandemic process development and implementation. The use of telemedicine as an adjunct to clinical care also took a “boost” during the pandemic. There’s a saying that necessity is the mother of all inventions, but I guess we cannot wait for another pandemic like scenario to usher change in healthcare. Thus, whatever ushered the lightning speed changes to the healthcare industry during this pandemic, is worth reflecting and replicating. This will be the topic of our tweet chat this Saturday Feb 25, 2023 9:00PM Manila time.
- T1. What ushered the rapid behaviour changes observed among healthcare professionals during the pandemic?
- T2. What ushered the rapid process change observed in the healthcare industry during the pandemic?
- T3. What leadership or management culture that ushered the rapid behavior and process change in the healthcare industry?
To join the tweet chat, just introduce yourself, answer the above guide questions on prompt and append the hashtag #HealthXPh” to your tweets. See you!
Image by wavebreakmedia_micro on Freepik
